Where Service Still Means Something
MID Information and Updates
MID Database update information for insurance providers
Use the information in this table to update records held on the MID Database - note this is for Motor Fleet and Motor Trade policy holders only to update the UK Motor Insurance Database.
| Insurer | Email and Website | Helpline | Details |
| NIG | www.midupdate.com | 0845 609 0689 | User name and password obtained by calling the helpline |
| AXA | mid.axa@axa-insurance.co.uk | 0870 900 1183 | Email updates directly to Axa |
| RSA | www.rsagroup.com | 0845 070 0451 | Bottom right hand corner there is a link to MID log in page, user name and password as per documents received |
| AVIVA | www.midupdate.com | 0845 301 5762 | User name and password obtained by calling the helpline |
| ARISTA | www.midupdate.com | 0844 335 6533 | User name and password obtained by calling the helpline |
| ZURICH | www.zurich-vehicles.co.uk | 0800 085 0597 | User name and password obtained by calling the helpline |
| ERS | motortrade@equitygroup.co.uk www.midupdate.com (fleet only) |
0870 787 4290 | User name and password obtained by calling the helpline |
| LIVERPOOL VICTORIA | midoperations@lv.com | 01277 263 636 | For Fleet policies with over 20 vehicles, clients have the option to update MID themselves. As per documents received |
| MMA | www.mma-insurance.com | 0844 902 1000 | Under 'Commercial Motor' select 'MID Vehicle Update' and follow instructions |
| QBE | www.midupdate.com (fleet only) midnotification@uk.qbe.com (motor trade) |
0800 389 2674 | User name and password obtained by calling the helpline |
| TRADEWISE | www.twonline.co.uk | 0208 350 4020 | Create own account (policy number required) |
| TRADEX | www.tradexinsurance.co.uk | 0845 330 3333 | Under 'Existing Customers' click 'Update MID' and choose either the Online or Text Message facility |
| MOTOR TRADE SOLUTIONS | www.motortradesolutions.co.uk | 08707 878 740 | Clients fill in their details online and submit to Motor Trade Solutions |
| CHAUCER MID | www.chaucer-insurance.co.uk | 01227 284700 | Clients fill in their details online and submit to Motor Trade Solutions |